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9. Exceptions of the Company
Except under special arrangements previously made, the Company shall be relieved of liability for any loss or damage if and to the extent that such loss or damage is caused by:
9.1 Acts of omissions of the Customer or its agents;
9.2 In pursuance of the Customer’s Instructions;
9.3 Improper packing or marking;
9.4 Handling, loading, discharging and stowing of the Goods by the Customer or its representatives;
9.5 Inherent defect of the Goods;
9.6 Strike, commotion, embargo, etc.;
9.7 Any other cause or event which the Company is unable to avoid by the exercise of due diligence.

10. Liability Limitation
10. 1Except insofar as otherwise provided by law and regulation or other clauses of these Conditions, the Company’s liability, whether arising from negligence, fault or other causes, shall not exceed the following, whichever is the least of
(Ⅰ) the value of the Goods lost, damaged, misdirected, misdelivered or in respect of which a claim arises, or
(Ⅱ) 2 SDR per gross kilogram of the Goods lost, damaged, misdirected, misdelivered or in respect of which a claim arises.
(Note: SDR refers to a Special Drawing Right. The SDR shall be as defined by International Monetary Fund and the value of a SDR shall be calculated as at the date when settlement is agreed or judgment.)
10.2 In the case of claims for delay in respect of the transportation or delivery, the Company’s liability shall not exceed the amount of the Company’s freight for the Goods the delivery of which has been delayed.
10.3 The actual value of the Goods means the value of the Goods at the time the Company takes over the Goods plus insurance (if paid) and freight. Deduction shall be made, at the time of compensation, of the expenses that had been reduced or avoided as a result of the loss of damage occurred.
10.4 Further and without prejudice to the generality of the preceding provisions of this Clause 10, if the Customer declare the value of the Goods at the time the Company takes over the Goods or by mutual arrangement agreed in writing, the Customer may claim in excess of the limits set out above, but the Company’s liability shall in no event exceed the declared value or agreed value.

11. Notice
11.1 Unless notice of loss or damage is given in writing by the consignee to the Company at the time of delivery of the Goods to the consignee, such delivery shall be deemed to be prima facie evidence of the goods carried and delivered in apparent good order and condition. Where the loss of or damage to the Goods is not apparent, the notice in writing shall be given within 7 days from the next day of the delivery of the Goods. In the absence of such written notice, the delivery shall also be deemed to be prima facie evidence of the goods carried and delivered in apparent good order and condition.
11.2 Other claims shall be made within 14 days of the date upon which the Customer became or should have become aware of the loss or damage. And any claim not made shall be deemed to be waived except where the Customer can show that it was impossible for him to comply with the time limit and he has made the claim as soon as it was reasonable possible for him to do so.

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All RIGHTS RESERVED © CTS INTERNATIONAL LOGISTICS CORPORATION LIMITED
Address: Room 609, Tian An Center, No. 338 Nanjing Xi Road, Shanghai 200003, China
TEL: 0086-21-63580088 E-mail: ctsproject@hkcts.com